Privacy Policy
Last updated: December 22, 2025
Introduction
TimberPeak Lake Elsinore Tree Service respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website or services.
Information We Collect
We collect information that you provide directly to us when you request a quote, schedule services, or contact us. This may include:
- Your name and contact information including email address and phone number
- Your property address and service location
- Details about the tree services you need
- Payment information when you use our services
- Communications you send to us
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and how you interact with our site, including:
- Your IP address and browser type
- Pages you visit and time spent on our site
- Referring website or search terms
- Device information and operating system
How We Use Your Information
We use the information we collect to:
- Provide and deliver the tree services you request
- Respond to your inquiries and communicate with you
- Send you estimates, invoices, and service reminders
- Improve our website and services
- Comply with legal obligations
- Protect against fraud and unauthorized activity
Information Sharing
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information only in the following circumstances:
- With service providers who assist us in operating our business
- When required by law or to respond to legal process
- To protect our rights, property, or safety, or that of others
- In connection with a business transfer or merger
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security of your information.
Cookies and Tracking
We may use cookies and similar tracking technologies to improve your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings.
Third-Party Services
Our website may contain links to third-party websites or use third-party services like Google Maps. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your information, subject to legal obligations
- Opt out of marketing communications
- Disable cookies through your browser settings
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act including the right to know what personal information we collect, the right to delete your information, and the right to opt out of any sale of personal information. We do not sell personal information.
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
TimberPeak Lake Elsinore Tree Service
100 W Heald Ave, Lake Elsinore, CA 92530
Phone: (951) 474-5067
Email: hi@lakeelsinoretreeservice.com